Get In Touch

Have questions? Our team is here to help you with anything you need.

Contact Information

📧 Email Support

Response time: Within 24 hours

📞 Phone Support

1-800-ROBOTROCKY

Available: Mon-Fri, 9AM - 6PM EST

💬 Live Chat

Available on website

Instant support during business hours

📍 Headquarters

Silicon Valley, CA

Innovation Center & Support Hub

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Sales Inquiries

Questions about products, pricing, or bulk orders? Our sales team is ready to assist.

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Technical Support

Need help with setup, troubleshooting, or maintenance? Our tech experts are here.

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Order & Shipping

Track your order, update shipping info, or inquire about delivery status.

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Returns & Warranty

Questions about our return policy or warranty coverage? We've got you covered.

What's your response time?

We typically respond to emails within 24 hours on business days. Phone and live chat support get immediate assistance during business hours.

Do you offer international support?

Yes! We provide support in multiple languages and ship to over 50 countries worldwide.

What's included in the warranty?

All Robotrocky products come with a 2-year manufacturer warranty covering defects and malfunctions. Extended warranty options are available.

Can I schedule a product demo?

Absolutely! Contact our sales team to arrange a virtual or in-person demonstration of the Saros 20.